RentMate Privacy Policy
Applies to: RentMate for Android, on Google Play, and RentMate for iPhone, on the App Store.
RentMate is a rent and tenant record keeper for landlords. This policy explains what the app does with your information.
The short version: it stays on your phone.
We do not collect your data
RentMate has no account system, no server and no analytics. The developer cannot see your properties, your tenants, your balances or your payments, because none of it is ever transmitted anywhere.
On Android, internet access is listed among the app's permissions on Google Play. That comes from the Google Play Billing library, which handles PRO purchases and brings the permission with it. The iPhone app declares no such capability. On both platforms, RentMate's own code makes no network requests of any kind.
There is no analytics, no advertising and no tracking. RentMate does not use the iOS Advertising Identifier and is not involved in any form of cross-app tracking, so nothing here requires an App Tracking Transparency prompt.
What is stored, and where
Everything you enter is stored in RentMate's private storage on your device, on both iOS and Android:
- properties, units, tenants, leases
- rent charges, payments, receipts and balances
- utility meter readings, security deposits and expenses
- photos and documents you attach (Android only)
- your app settings, such as theme, language and receipt numbering
This storage is private to RentMate. Other apps on your phone cannot read it.
On Android, automatic cloud backup is switched off (allowBackup="false"), so your records are not copied to Google's servers as a side effect of using an Android phone. You move your data yourself, using RentMate's backup feature, to a file and location you choose.
On iPhone, RentMate's storage is included in an iCloud or encrypted iTunes/Finder backup of your device if you have those switched on in iOS. That is Apple's device-level backup, made and encrypted under your Apple Account; RentMate never sends anything to iCloud itself, and the developer has no access to it. Apple's handling of device backups is covered by the Apple Privacy Policy.
Tenant information
RentMate lets you record details about your tenants, including names, mobile numbers and, optionally, identification details and documents. Only a name is required; every other field can be left blank.
You are responsible for the tenant information you enter. Collect only what you need, and tell your tenants what you keep. Under the Data Privacy Act of 2012 (Republic Act No. 10173) you are the one accountable for those records. RentMate never uploads any of it.
Photos and documents
The iPhone app does not attach photos or documents at all, and never asks for access to your photo library.
On Android, photos are chosen through the system picker, which shows the app only the images you pick, so RentMate never gains access to your whole gallery. Selected files are copied into the app's own private storage and never leave the device.
Permissions
On iPhone, RentMate asks for nothing at all. Face ID or Touch ID is used only if you turn on the optional app lock, and iOS performs that check itself; the app is told only whether it succeeded, and never receives your face or fingerprint data. There are no notifications, no photo access and no network capability in the iPhone app.
On Android:
| Permission | Why |
|---|---|
| Notifications | Rent due and overdue reminders, lease expiry and backup nudges. Declining keeps every other feature working. |
| Use biometric | The optional app lock, if you turn it on. RentMate never sees your fingerprint or face data; Android performs the authentication and reports only success or failure. |
| Receive boot completed | Re-arms your daily reminders after the phone restarts. |
| Vibrate | Notification feedback. |
| Internet | Not used by RentMate. Present because the Google Play Billing library declares it. |
On neither platform does RentMate request access to your contacts, location, call log or SMS. Sharing a receipt or a reminder opens your own app of choice; RentMate never sends a message by itself.
Feedback
Sending feedback opens your own email app with a draft containing the app version, your operating system version and your phone model. Nothing about your tenants, properties or money is included, and nothing is sent until you press send.
Purchases
The RentMate PRO unlock is a one-time purchase, not a subscription. It is processed by Google Play on Android and by the App Store on iPhone. Google or Apple, not the developer of RentMate, handles your payment details; the app only learns whether the purchase exists. Their handling of payment data is covered by the Google Privacy Policy and the Apple Privacy Policy.
Backups
A RentMate backup file contains all of your records, and it is written to a location you choose.
On Android, if you set a passphrase when creating it, the file is encrypted with AES-256-GCM using a key derived from that passphrase. The passphrase is never stored and cannot be recovered. A backup created without a passphrase is not encrypted, and the app says so at the time.
On iPhone, the backup is a plain JSON file with no passphrase option, so treat it as readable by anyone who opens it and keep it somewhere private.
Once a backup file is on your Drive, your iCloud Drive, a memory card or anywhere else, it is yours to look after. Treat it the way you would treat the notebook it replaces.
Children
RentMate is a business tool for landlords and is not directed at children. It collects no data from anyone, including children.
Deleting your data
Uninstalling RentMate removes everything it stored on your device, on both iOS and Android. There is no server copy to request the deletion of, because none was ever created. Backup files you created yourself are yours to delete.
Changes to this policy
If a future version of RentMate ever collects or transmits data, this policy will be updated before that version ships, and the app will ask for your consent where the law requires it.
Contact
Questions about this policy: jedrey.it@gmail.com. For help using the app, see RentMate support.
RentMate is developed by JedRey IT Solutions, Pablo Street, Brgy. Poblacion 2, Sariaya, Quezon, Philippines.